Our Maintenance and Operations services are specifically designed to support Health and Human Services (HHS) programs running on the Cúram platform. We provide comprehensive operational support across eligibility determination, case management, and benefits delivery systems—ensuring stability, regulatory compliance, and uninterrupted service for mission-critical programs that support public services.

From help desk support and incident management to quality assurance and controlled enhancements, our experienced teams deliver proactive monitoring and support across the entire solution stack. This includes application maintenance, issue resolution, performance monitoring, and continuous improvement activities.

All services are delivered while adhering strictly to HHS regulatory standards, security protocols, and audit requirements to maintain secure, compliant, and reliable systems. Our offshore delivery model provides a strategic advantage by combining high-quality services with cost-effective solutions. By leveraging a global pool of skilled and certified Cúram professionals, we enable organizations to scale their operations efficiently while maintaining high standards of reliability and responsiveness. 

Through effective use of time zone differences, our teams enable near 24/7 productivity, faster issue resolution, and improved turnaround times for operational activities. Supported by strong security practices, seamless communication, and a commitment to service excellence, our offshore teams help ensure smooth project execution while maximizing long-term value and operational efficiency for clients.