Solutions >> SmartAssit-Oli
Oli - Purpose-Built AI for HHS Casework
What Oli Delivers
Case Intelligence
Oli brings together case information, priorities, and key signals to give caseworkers a clear view of what matters most. By reducing time spent searching and reviewing information, it helps teams make faster, more informed decisions.
Explainable Insights
Oli transforms complex case information into clear explanations, highlighting blockers, missing items, and pending reasons. By making issues easier to understand, it helps caseworkers act sooner and reduce unnecessary delays.
Contextual Guidance
Oli delivers relevant guidance and recommended next steps based on case context and agency policy. By embedding intelligence directly into the workflow, it helps caseworkers handle complex tasks with greater consistency and confidence.
Faster Resolution
Oli turns case insights into actionable next steps that help caseworkers address issues earlier and keep cases moving. By reducing manual effort and decision delays, it improves processing efficiency and supports stronger operational outcomes.
AI-Powered Assistance for Every Caseworker
Clear Case Intelligence
Get a complete view of case status, priorities, and key facts to quickly understand what matters.
Actionable Case Insights
Surface blockers, missing information, pending reasons, and other signals that explain what needs attention.
Context-Aware Next Steps
Provide relevant guidance and recommended actions based on case context, agency policy, and workflow.
Faster Case Outcomes
Turn insights into action, reduce manual effort, and help caseworkers move cases forward faster and with greater confidence.
SmartAssist Oli transforms complex case information into clear, actionable intelligence. It helps caseworkers quickly understand case status, identify what needs attention, and determine the right next step.
By embedding AI directly into casework, Oli reduces time spent searching and reviewing information, provides context-aware guidance, and helps caseworkers work with greater clarity, consistency, and confidence.
See what SmartAssist Oli can do for your Agency
Check out our other services
Caseworker Productivity
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Real-time guidance, automation, and decision support embedded directly within caseworker workflows — reducing errors and accelerating case resolution without workflow disruption.
Citizen Access
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SmartAssist Mobility
Citizen-facing mobile access to critical HHS programs — enabling self-service, faster service delivery, and improved engagement across benefits and case management platforms.
Dynamic Forms
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Design, configure, and manage dynamic forms with flexible fields, layouts, validations, localization, security controls, and version management — without application code changes.
Data Migration
SmartAssist DataCopyTool
Simplifies data migration across environments by managing data relationships, configurations, and dependencies. Select primary keys to export the required data and transfer it with greater accuracy and control.
Records & Compliance
ArcVault
Secure archiving of case data, correspondence, and supporting documentation — providing agencies with complete audit trails, streamlined records management, and compliance readiness.
Caseworker Productivity
SmartAssist CaseIQ
SmartAssist CaseIQ
Real-time guidance, automation, and decision support embedded directly within caseworker workflows — reducing errors and accelerating case resolution without workflow disruption.
Citizen Access
SmartAssist Mobility
SmartAssist Mobility
Citizen-facing mobile access to critical HHS programs — enabling self-service, faster service delivery, and improved engagement across benefits and case management platforms.
Dynamic Forms
SmartAssist SmartForms
Design, configure, and manage dynamic forms with flexible fields, layouts, validations, localization, security controls, and version management — without application code changes.
Data Migration
SmartAssist DataCopyTool
Simplifies data migration across environments by managing data relationships, configurations, and dependencies. Select primary keys to export the required data and transfer it with greater accuracy and control.
Records & Compliance
ArcVault
Secure archiving of case data, correspondence, and supporting documentation — providing agencies with complete audit trails, streamlined records management, and compliance readiness.